(all drivers are up to date)ģ- I didn't change any thing on my laptop , ran some Win10 commands to scan the system health everything was fine. That’ll help us and others see that we’ve got the answers!ġ- here is the product number : HP ENVY x360, S/N: 8CG53846MZĢ- Yes, I used HP assistant before, to update all my laptop drivers. Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,
If the information I've provided was helpful, Please try the suggested steps and provide the requested information for further assistance. Run a battery test, if the test fails, please replace the battery on the computer.Īnother suggestion provided in the Microsoft post is to install an older version of Intel(R) Dynamic Platform and Thermal Framework. Recommend you to run HP Support Assistant to make sure all the drivers are updated. Have you made any changes to your computer?īased on the information found on Microsoft forums post, this error is related to the battery on the computer or Intel(R) Dynamic Platform and Thermal Framework update. Have you tried any troubleshooting steps on your own? May I know the product number of your computer? Click here for assistance. I understand that you are getting an error regarding "Intel dynamic platform and thermal framework event 256". Greetings to HP Forums and Thanks for the post.
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